From 1612 reviews
5 | 1496 | ||
4 | 75 | ||
3 | 13 | ||
2 | 10 | ||
1 | 18 |
Here at Germaine de Capuccini, we pride ourselves on our customer care.
Our customer feedback is collected by Feefo, the world’s most trusted platform for ratings and reviews. See below what our customers have to say about our service or view this on Feefo.com
Trusted Customer
6th Feb 2021
6th Feb 2021
No better than any other oils.
Service ok. Easy to orderAngeles Molina
6th Feb 2021
6th Feb 2021
Excellent service.
Excellent ‼️Pamela Pollington
6th Feb 2021
6th Feb 2021
Highly recommended
Excellent product, fast delivery and a generous amount of samples.Trusted Customer
6th Feb 2021
6th Feb 2021
Shame about service
Terrible service but good productsDawn Jenner, Wickham, Hants
5th Feb 2021
5th Feb 2021
Always products of good quality. Speedy delivery.
Excellent quality products. prompt deliveryAndrea Dunne
5th Feb 2021
5th Feb 2021
Genuinely nice company
Love this company - Very thoughtful staff too.Trusted Customer
4th Feb 2021
4th Feb 2021
Easy to buy
The site makes items easy to buy, especially as a repeat customer, and I appreciated the Christmas/new year discount code.Trusted Customer
3rd Feb 2021
3rd Feb 2021
Always deliver quickly and efficiently.
Ben Pearson
3rd Feb 2021
3rd Feb 2021
Excellent.
Awesome product. Amazing customer service. Definitely recommend them and definitely use them again.Sevdalina Bratovanova
2nd Feb 2021
2nd Feb 2021
Poor Customer Service attitude has lost me as a client.
I have been using only Germaine's products for my face from 2009 until 2020. The attitude in the reply from their Customer Service for a 5 star review I have left, after I made another purchase, has lost me as a client of the brand. Wonderful products, very poor Customer Service. Good luck!I am so sorry to read your review, and I simply can't get to the bottom of a previous review - I can't find one and I am anxious to understand what has gone wrong. I will e-mail you personally.
Jasmin Padda
1st Feb 2021
1st Feb 2021
I have been using these products for over 15 years. The products are amazing and there is a great variety. The service is wonderful with consultants on hand to advise when needed. I appreciate the updates on offers when available.
Customer, Nigeria
1st Feb 2021
1st Feb 2021
User friendly site with detailed description
The service was quick.Trusted Customer
31st Jan 2021
31st Jan 2021
Beautiful products
Easy to navigate website, ordering and delivery straightforward; staff always very helpful and knowledgable if I’ve needed to talk to someone.Annette Holden
31st Jan 2021
31st Jan 2021
Have loved every product ordered to date
Love everything I have ever ordered. Luxury products that you can actually see the benefit of using. I especially love the gorgeous array of free samples that come with every order. I won’t buy any other product now.Serena Ferrari, London
31st Jan 2021
31st Jan 2021
Excellent service and great products
I have used Germaine de Capuccini for several years and found both products and service excellent.amanda blockley
30th Jan 2021
30th Jan 2021
My skin is looks better and feels great and it makes me feel younger and I just need more
Trusted Customer
30th Jan 2021
30th Jan 2021
Poor service.Products ok
Deal with issuezDebbie Brewer, Oxford
30th Jan 2021
30th Jan 2021
Professional, Friendly Service
Professional ' friendly outstanding serviceDebbie Brewer
30th Jan 2021
30th Jan 2021
I'm repeat customer, service is second to none, outstanding
Eleni, Hertford
30th Jan 2021
30th Jan 2021
Amazing beauty products
Amazing products, I have been using this brand for around 20 years and never failed! Fast delivery Nd excellent customer serviceValentina Pacheco
30th Jan 2021
30th Jan 2021
Professional yet friendly service.
I'm really enjoying the products I bought off from Germaine several months ago, after I had an online skin consultation with Clare Dickens who was absolutely lovely! We had a nice and honest chat and I loved that she wasn't pushy at all. She was genuinely interested in what I had to say and gave me good recommendations which lead me to make my purchase :)estella curwood
30th Jan 2021
30th Jan 2021
Absolutely love this scrub makes my skin look and feel fabulous
Service was excellentLewis Thomas
30th Jan 2021
30th Jan 2021
Just fantastic
Fantastic products, fantastic service, every timeTrusted Customer
30th Jan 2021
30th Jan 2021
Easy to use
I bought it for my son when he was 17 and he hasn’t looked back and he has never had any skin problems. Straight forward to use not too many products to confuse you so all in all a great buy.Trusted Customer
30th Jan 2021
30th Jan 2021