4.9/5
From 1612 reviews
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Here at Germaine de Capuccini, we pride ourselves on our customer care.

Our customer feedback is collected by Feefo, the world’s most trusted platform for ratings and reviews. See below what our customers have to say about our service or view this on Feefo.com

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Trusted Customer
27th Feb 2018

Excellent

I shall definitely buy and recommend again!
Elizabeth, London
27th Feb 2018
Products delivered as promised and were exactly as expected. Yes, would recommend to others. Free samples of other products were much appreciated.
Trusted Customer
27th Feb 2018

Excellent products and service

Fab service and fab products
Natasha Watchorn
19th Feb 2018

Quick delivery

I ordered my item on a Friday and it arrived on Monday. Free delivery, what more can you ask for.
Teresa Strange
19th Feb 2018

Hopefully will be a long term customer

Really good service where all enquiries were answered quickly and efficiently, speedy delivery and even done free samples thrown in.
RODRIGO GIL
19th Feb 2018
Very quick
RACHEL TEO
19th Feb 2018
Excellent efficiency.
PAULINE CAMPBELL
11th Feb 2018
Definitely recommend products and service
Alice Carroll
7th Feb 2018
Couriers need to be able to leave purchase in a safe instructed place. My family are too busy to bee waiting to sign for a delivered parcel or travel to collect from a post office tyke following day
Hi Alice and thank you for your feedback.
This is indeed possible by entering your instructions in the "Customer Note" box at the checkout. Based on your comment, I have booked in a review of our checkout page design to see if we can make this clearer for our customers.
Thanks again, Martin
PAULINE CAMPBELL, CHESHIRE
6th Feb 2018
CERTAINLY USE AGAIN
Rita Walters
5th Feb 2018

Brilliant service

Brilliant customer service. Ordered items were sent complete with sachets of creams to try out. Wonderful.
Trusted Customer
31st Jan 2018

Good service and good product

Very fast delivery and lots of samples. Very pleasantly surprised
Michelle Mckay, Worcestershire
28th Jan 2018

Fabulous products!

Fabulous products. I’ve been using Germaine de Cappuccini’s products for a number of years but these were two new products that I tried. Both are fantastic and I am really see and feel the difference with the skin defence activator.
Trusted Customer
23rd Jan 2018

Excellent service.

Good quality product. Loved the samples included! Packaging was good and delivery was quick.
Trusted Customer
23rd Jan 2018

Great

Propt!
Hayley Thorpe
16th Jan 2018
Love the packaging, whether it works or not yet to tell! Update soon! 😍
Richard Gibbon
15th Jan 2018

No fuss - an easy customer experience.

No fuss - an easy customer experience.
Christina Dickson
13th Jan 2018
What a smooth process and super quick delivery too! Very happy :)
Mireya Harris
12th Jan 2018

Very good service! Fantastic products.

I would buy from Germaine De Capuccini again, I love their products and the service is great.
Renna, Rickmansworth
12th Jan 2018

Fantastic Products - A Must Buy!!

Ordering from Germaine de Capuccini is so easy and the delivery is quick and the products arrive in secure packaging.
Colleen Berrie, Balloch, West of Scotland
10th Jan 2018
They delivered the products very quick especially with the pressure of Christmas. I would happily buy from Germaine de Capuccini again. Amazing products and very professional service! Thankyou x
Trusted Customer
4th Jan 2018
My order came on time and with a lovely surprise of a little bag of beautiful samples, will definitely be back for sure!
Tracey Palmer
2nd Jan 2018

Fab

Excellent service from Tiffany
Trusted Customer
26th Dec 2017
Super personal service as per usual, many thanks!!
Trusted Customer
21st Dec 2017
Always great service. Delivery on time, and lovely samples to try of products that link to purchase product.
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