From 1612 reviews
| 5 | 1496 | ||
| 4 | 75 | ||
| 3 | 13 | ||
| 2 | 10 | ||
| 1 | 18 |
Here at Germaine de Capuccini, we pride ourselves on our customer care.
Our customer feedback is collected by Feefo, the world’s most trusted platform for ratings and reviews. See below what our customers have to say about our service or view this on Feefo.com
Rachel Crosby
4th May 2017
4th May 2017
amazing products!
Trusted Customer
3rd May 2017
3rd May 2017
Great service, great products. Excellent!
DefinitelyTrusted Customer
2nd May 2017
2nd May 2017
Perfect
Aron Lockwood
30th Apr 2017
30th Apr 2017
Excellent
Trusted Customer
29th Apr 2017
29th Apr 2017
Excellent customer service
Excellent as usualTrusted Customer
27th Apr 2017
27th Apr 2017
Ease of ordering. Dropped a star because I could not amend the order or cancel it online and could not contact anyone over Easter
Trusted Customer
22nd Apr 2017
22nd Apr 2017
Samples are great! Wish you could do them in all your products!
Hi, Do let me know if there is a particular product you'd like to try a sample of, - we will always find a way if we can!! Kindest Regards, Carole, - Just send a message through to me at carole@totallyuk.com
Amanda Dyson
20th Apr 2017
20th Apr 2017
Efficient & Fast
Great communication and fast deliveryTrusted Customer
20th Apr 2017
20th Apr 2017
Excellent! Extra gifts added,thank You!
Janet Tyrer
19th Apr 2017
19th Apr 2017
Great website, fast delivery. Love the products
Website easy to use. Loved the free gifts. In my second rose hip oil. Sinks in easily and my skin feels moisturised in the morning. Smells great too. Hair oil also brillTrusted Customer
19th Apr 2017
19th Apr 2017
Fast
FastTrusted Customer
19th Apr 2017
19th Apr 2017
Special promotion
Ordered day time moisturiser. Was asked if I wanted to take advantage of current offer with moisturiser and three face masks at no extra cost. Delighted with the offer and the thought process. Did delay receipt of goods but definitely worth the wait. Delivery is usually next day. Also always appreciate free samples enclosed.Trusted Customer
18th Apr 2017
18th Apr 2017
perfect Pro60+
easy to order and quck delivery as alwaysTrusted Customer
16th Apr 2017
16th Apr 2017
a lovely lightly fragranced bath oil
very good service , and you always get new products that may be of interest to try as samplesTrusted Customer
16th Apr 2017
16th Apr 2017
Quality
Delivered promptly with generous samples. Excellent quality product that works!Trusted Customer
15th Apr 2017
15th Apr 2017
Quick service
Diane Mckend
14th Apr 2017
14th Apr 2017
fantastic
Fantastic service. Ordered rosehip oil again, a must have product for me. Great for areas of dryness wherever its neededLesley Robertson, Newcastle upon Tyne
13th Apr 2017
13th Apr 2017
Brilliant customer service.
Excellent service from start to finish. Received my purchase earlier than expected, beautifully packaged with the added bonus of many useful, and worthwhile, sample sachets, I'm enjoying working my way through them now, lovely products! Well done for wonderful customer service to all at Germaine de Capuccini.Gillian Gray
12th Apr 2017
12th Apr 2017
Most efficient service
Excellent service my chosen product arrived very quickly and there was a lovely surprise in the form of some samples to try.Sarah Ashley
11th Apr 2017
11th Apr 2017
Gorgeous products, OUTSTANDING customer service
I love the products, but what I think makes the 5* experience is the service! I spoke to Carole from Totally UK and she was so lovely and helpful, she gave me lots of skin care advice and took time to answer all my questions. Speaking to someone nice makes all the difference :) that's what really makes me want to stick with the brandWhat lovely feedback - thank you!!! That has made my day! It's just important that we help you choose the right products, this way, you'll get the results you want and will be happy - and there is nothing more we like than a happy customer! Kindest Regards, Carole :)
Trusted Customer
7th Apr 2017
7th Apr 2017
Fast delivery
Trusted Customer
5th Apr 2017
5th Apr 2017
A little goes a long way. Beautiful products!
I have used Germaine de Capuccini products for a couple of years now. I visit the beauty salon at Bicester Golf and Spa and they also use them and I love them.. My facial skin seems definitely improved when I use X. Cel - less lined and larger pores reduced. My only problem is that it is so expensive. However the staff at Germain Cap always put in a couple of extra samples when I order - they are brilliant.Alexandra Harris
5th Apr 2017
5th Apr 2017
Great service - products came quickly.
Suzy Wint
3rd Apr 2017
3rd Apr 2017
Quick delivery!! Great products!!
Trusted Customer
2nd Apr 2017
2nd Apr 2017
