4.9/5
From 1614 reviews
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Here at Germaine de Capuccini, we pride ourselves on our customer care.

Our customer feedback is collected by Feefo, the world’s most trusted platform for ratings and reviews. See below what our customers have to say about our service or view this on Feefo.com

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Vilma Dovydaityte
4th Mar 2017

Excellent service by Germaine de Capuccini

Very good service!
Caroline Gee
4th Mar 2017

Amazing

Great company and customer services. Their rosehip oil is my go to product to solve all problems and I am slowly discovering their others
Penny S, Suffolk
4th Mar 2017

I really good product that I can't do without

A very speedy service. My order was sent with lovely free samples. The eye contour Day and Night is s great product, I've used it for quite some time now. So far there nothing I've tried that will beat it. However I do wish the tubes were available separately, as I lost a new tube of night care on holiday and now I will always be out of sync when I buy them.
Trusted Customer
3rd Mar 2017

Great!

Excellent service with rapid delivery
Hannah Hornby
3rd Mar 2017

Beautiful Products

I have used Germaine products for over 10 years & love them - they make my skin look & feel wonderful. Thank you for the freebies too :-)
Jane Ellis
3rd Mar 2017

The service is brilliant. The products never fail to amaze me & are the on...

The service is brilliant. The products never fail to amaze me & are the only ones I've used with immediate results. When the box arrives I love the samples. Excellent excellent excellent is all all I can say!
Trusted Customer
2nd Mar 2017

Excellent products and fast delivery, loving the free samples, will be buyi...

Excellent products and fast delivery, loving the free samples, will be buying full sizes next time Just a shame I didn't sign up for swan points before I placed this order
Trusted Customer
28th Feb 2017

I buy this product every year

I buy this product every year for my daughters birthday who has oily skin and loves this product. The only negative is it's a bit pricey.
Louise, Manchester
28th Feb 2017

Excellent service bought as a gift for my mum ,she is allergic to lots of p...

Excellent service bought as a gift for my mum ,she is allergic to lots of products but this was wonderful !!she says she would love more from the range.amazing product and great customer service thankyou
Trusted Customer
27th Feb 2017

Great Customer Experience

Easy to order online and delivery was quick. Loved getting the extra samples free with my order and have enjoyed trying out different products as a result.
Trusted Customer
25th Feb 2017

Excellent service by Germaine de Capuccini

Fantastic service and loved all of the great samples with my order!
Mariana Cucu
25th Feb 2017

Very good delivery service. I love the products. I will recommend to my fri...

Very good delivery service. I love the products. I will recommend to my friends.
Trusted Customer
22nd Feb 2017

Excellent service by Germaine de Capuccini

The best products everrrrrrrrrrr! Thank you Germaine de Capuccini! **
Carole Whitehead
21st Feb 2017

Everything

Beautiful, amazing worth every penny!!!
Hayley Carter
21st Feb 2017

Excellent service and products

Quick service and always get new samples to try! Love the products & well worth the money.
Kathryn Robb
20th Feb 2017

Perfect Service

Always great service
Trusted Customer
18th Feb 2017

Excellent customer service, brilliant products

Fast delivery, quality products and Carole is superb
Trusted Customer
17th Feb 2017

All round exceptional products and service.

Excellent service, received the delivery in a very quick time. Products are fabulous.
Gosia Dec
12th Feb 2017

Amazing products, very pleased that you are not testing them on animals; qu...

Amazing products, very pleased that you are not testing them on animals; quick delivery. Thank you x
Daiva Valante
12th Feb 2017

Excellent service by Germaine de Capuccini

Fabulous face cream, prompt delivery... Happy regular customer.. 😊
Carla Batten, Uxbridge
11th Feb 2017

Excellent service by Germaine de Capuccini

Quick delivery and lovely products!
Gaynor Homer
9th Feb 2017

Fab products - fab service

Great service as always
Vanessa Weguelin
9th Feb 2017

Excellent service by Germaine de Capuccini

Quick service
Shirley Hartley
9th Feb 2017

Excellent service by Germaine de Capuccini

Love the Timexpert range. Prompt delivery.
Janet Beech
9th Feb 2017

Poor service by Germaine de Capuccini

Regret I haven't received samples yet. Hopefully by end of week
Hi Janet
I'm so sorry that your samples never arrived! They were sent out on the day of your order (1st February) and should have arrived the following day. I will look into this right away and contact you directly in the next 15 minutes.
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