4.9/5
From 1614 reviews
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Here at Germaine de Capuccini, we pride ourselves on our customer care.

Our customer feedback is collected by Feefo, the world’s most trusted platform for ratings and reviews. See below what our customers have to say about our service or view this on Feefo.com

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Aileen, Yorkshire
10th Sep 2016

Fabulous company

Always delivered within a day or two, products come with lovely little gifts of useful skin items. Products themselves leave my skin feeling and looking years younger. Wouldnt be without them
Helen, Lancashire
9th Sep 2016

Top rate service

very efficient delivery and appreciate range of samples sent, thoughtfully chosen.
Trusted Customer
7th Sep 2016

good customer service

the response is very quick and helpful
Maureen, Lutterworth
6th Sep 2016

Excellent Service!!

The service they provide is excellent. Your order will be with you usually within 24 hours. The products themselves are just wonderful. I've bought hair products, skin care and gents products and have no complaint with any of them.
Trusted Customer
2nd Sep 2016

Great product with excellent service

Website is clear and easy to use. Products arrive quickly and beautifully packaged with the addition of few lovely surprise samples.
Theresa, Wales
1st Sep 2016

Excellence - service and products

First class service.
Donna, Nottingham
29th Aug 2016

Fantastic service

Fantastic customer service and fast turnaround from start to finish
Sharon, Huntingdobn
25th Aug 2016

A+++++

Easy to order and great delivery service. Would recommend.
Henrika, Grays
23rd Aug 2016
Service is perfect! All deliverys was on time.
Trusted Customer
15th Aug 2016
Happy with purexpert serum, not happy with roll on spot, as it makes spots even worth. Very happy with the patch though.
Many thanks for your feedback.  The roll-on spot SOS normally works really effectively.  For best results as soon as you feel a spot coming up, apply the Spot SOS either under or over makeup, continue to do this 3 - 4 times during the say, and generally the spot goes within 24 - 48 hours.  Do make sure you cleanse your skin morning and evening as well, this is really important, and a little tip: if you tend to sleep on your side, its easy to cross infect spots as you turn over from side to side, so use one side of your pillowcase one night, then the next night turn it over and then change to a clean one, this should help too.  Carole, 
Trusted Customer
15th Aug 2016

Efficient and Effective

Great products, ordered on the Monday and was using products by the Wednesday.
Leeanne, Scotland
15th Aug 2016

Great products dispatched quickly

Easy to order, quick delivery A+++
Catherine, North West England
10th Aug 2016

Absolutely Amazing.

Your products are genius. I really can't imagine not ever using them. My skin is glowing, youthful and I feel fabulous. Who needs Botox!!
What lovely feedback!!  Thank you Catherine - just tell your friends and spread the Germaine love!!
Trusted Customer
6th Aug 2016

Review of service

I was really pleased with the prompt service from ordering to receiving the item I had ordered and with the surprise free samples. I was really impressed and would order from you again. I would certainly recommend your company to friends
Melissa, Stoke on Trent
5th Aug 2016
Products are amazing been in the beauty industry for 17 years an these are most certainly my favourite
Colleen, Balloch
3rd Aug 2016
Fast delivery :)
Austin
27th Jul 2016
Excellent service as normal
Nicola
26th Jul 2016

Great products and service.

Lovely products, fast dispatch and delivery.
Hannah, Manchester
22nd Jul 2016

Great service

Fast and exactly as described. I will definitely buy from them again.
Yvonne
19th Jul 2016
Ordered on Tuesday arrived 2 days later. Brilliant/excellent service
Gaynor, Fabulous Henley
17th Jul 2016

Best skin care ever

Fab beautiful packaging and always free samples
Karen, Oxford
15th Jul 2016

since using these products my skin looks amazing.

Fantastic products and service, fast delivery and free samples.
Trusted Customer
15th Jul 2016

Prompt delivery...

Very good service, prompt delivery, well packed...
Trusted Customer
14th Jul 2016

Great service

Great customer service very quick response and delivery
Trusted Customer
11th Jul 2016

Quality products and service

Products arrived quickly, well packaged, and free samples.
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