Feefo Gold Trusted Service 2018

From 233 reviews in the last year

Here at Germaine de Capuccini, we pride ourselves on our customer care.

Our customer feedback is collected by Feefo, the world’s most trusted supplier of ratings and reviews. See below what our customers have to say about our service or view this on Feefo.com
Show reviews for the last WeekMonth
Nicola Harrington
11th Dec 2018
Excellent service. Lovely products and free samples too!
Kathleen George
10th Dec 2018
As always - the order arrived promptly. Needed these for holiday. Great product!
Trusted Customer
10th Dec 2018


Excellent service, items perfect and delivered on time, loved the complimentary samples.
Trusted Customer
10th Dec 2018


Love the products and the free trials that are also dispatched with your purchases are great.
Barbara Tite
9th Dec 2018

So glad I found this

Like their products, excellent! Really impressed with everyday use foundation, a real revelation. The facial scrubs are amazing. All top quality products, thank you. First discovered at 'Nirvana' spa
Elaine McDougall, Scottish Borders
8th Dec 2018


Excellent company with Excellent customer service. Carole took considerable time to explain what she thought were the best products for my skin and her knowledge of the products helped me make my decision on what goods to purchase.
Blanche, Sunny Surrey
8th Dec 2018


Wonderful products and great customer service - helpful on the phone and speedy delivery - thank you
Linda Antoniou
8th Dec 2018

Excellent !!

Excellent product. Very prompt delivery. Will be ordering again.
Deborah Reilly, Northampton
8th Dec 2018

The best skin care products in the world

The products are amazing second to none and delivery is really quick with a free goodie bag thrown in
Linda Brian
8th Dec 2018

best face cream on the market

Just love the creams they are perfect
Trusted Customer
8th Dec 2018
Excellent service for excellent products
Trusted Customer
8th Dec 2018

My all time favourite of all Germaine’s products

wonderfuly efficient service, nicely presented and lots of extra goodies always go down well when travelling
Jasmin Padda
8th Dec 2018

I love using the So Delicate moisturiser, my skin is smoother and softer.

As always the service is great. If I need to talk to anyone regarding products, someone is available.
Trusted Customer
8th Dec 2018

Wonderful as usual!

First class delivery. Products are really amazing.
Anna Pettit
8th Dec 2018

Excellent service and products

Love ordering from germaine di cappuccini as their customer service is always personalised with some samples included with each order and their products are divine!
Deanna Carney
8th Dec 2018
Excellent service Communication product and buying process
Natasha Watchorn
8th Dec 2018

Fantastic 3 for 2 offer

Really fast delivery and lovely free samples
Trusted Customer
7th Dec 2018

Quick response; gorgeous product!

Samples I ordered arrived quickly and so far, I'm very impressed.
Trusted Customer
6th Dec 2018
Excellent quality products Easy to use website Quick delivery
Mrs Rosnani Atan
5th Dec 2018
Excellent. The products. The packing and the deliveries. You really look after your customers. Which is why I have recommended you to some of my friends.
Thank you so much - what a lovely review, thank you for taking the time to do this, we read every review and we know the very best way to grow is through recommendation so a big THANKYOU!!! Carole.
Austin Emery-Cox
4th Dec 2018

Ideal Christmas present for my Sister

Ideal Christmas present for my Sister.
Ruth Martin
3rd Dec 2018

Still haven't received my order!

Still havent received my order!
Hi Ruth, I am sorry to hear you have not received the two samples - your order came in later on Friday afternoon and were sent out to you on the Monday 26th. I'll get the samples re-sent to you. We always process every order as quickly as possible, but unfortunately once anything leaves us we are very much in the hands of the Royal Mail - who are probably and no doubt at their busiest time. Please accept our apologies and a new set is on its way to you! Carole,
Anne Vernal
3rd Dec 2018

Luxurious cream

As always service is excellent. Love the free samples which are always enclosed.
Trusted Customer
2nd Dec 2018

Fab service, highly recommend it! Great product!

Fab service as always! Highly recommend it! Fast and got extra samples free of charge! Very generous!
Elaine McDougall, Scottish Borders
2nd Dec 2018


Excellent customer service as always by Carole.Nothing is too much trouble.I will not hesitate to recommend Carole and her team.