4.9/5
From 1614 reviews
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Here at Germaine de Capuccini, we pride ourselves on our customer care.

Our customer feedback is collected by Feefo, the world’s most trusted platform for ratings and reviews. See below what our customers have to say about our service or view this on Feefo.com

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Kelly, Hednesford
5th Apr 2016

Great company amd products.

Excellent company. Fast delivery with products that work.
Trusted Customer
3rd Apr 2016
love the products. wonderful surprise to have lots of samples included at no extra charge. will be purchasing again!
Nikki
2nd Apr 2016
Very fast delivery. Well packaged and a lovely treat of trial samples in a pretty bag.
Jonathan
2nd Apr 2016

Hydrating mask

My order was dealt with professionally from start to finish. It arrived as previously promised and I was kept up-to-date with email and text message. Upon opening I was delighted to find some additional samples alongside my item. The hydrating mask is very impressive and look forward to trying some more of the range. Thanks again for the great service.
Trusted Customer
2nd Apr 2016
Overall very good
Emma, Gloucestershire
31st Mar 2016
Excellent products and received some lovely samples with my order too!! Thank you :)
Isabelle, Hampstead
31st Mar 2016
I had ordered online, and then, as I went to pay, understood that one of the products was not available and appear to have accidentally ordered twice. I was contacted to double-check whether my double order was intentional, which was very helpful.
Trusted Customer
30th Mar 2016
excellent service
Beverley
27th Mar 2016
Next day delivery. Well packaged and lovely samples
Bogumila
27th Mar 2016
Great service,very fast
Carol, Tamworth staffs
26th Mar 2016

Happy

Great for removing makeup glides away like butter
Trusted Customer
25th Mar 2016
Great
Trusted Customer
25th Mar 2016

the effect of this product cannot be compared to any other I have used.

Fast and efficient service.
Trusted Customer
25th Mar 2016

X

Would be nice to provide suggestions on what samples we would like to try.
Adele
25th Mar 2016
Quick service with great samples with my order.
Kathryn
22nd Mar 2016

GREAT !!!

Excellent service - well wrapped and quick delivery.
Debby, York
18th Mar 2016

Excellent

Fantastic products
Helen, Cannock
18th Mar 2016

always very efficient!

Always very efficient!
Ysanne, Ascot
17th Mar 2016

Fantastic company - excellent service!

Fantastic service and communication. I had a problem with completing my order online and someone called me the next morning and sorted it out without me asking. Very helpful people!
What lovely feedback - thankyou!! We believe customer service is so important, and its lovely to have this recognized! Kind Regards, Carole,
Trusted Customer
17th Mar 2016

Excellent product

Quick delivery, easy to order well packed with a few bits grown in, which was a bonus
Vicky
14th Mar 2016

Good Ordering Experience

Good product arrived within a few days
Trusted Customer
13th Mar 2016
Amazing products, fantastic results never fails to impress!
Georgina
8th Mar 2016

Superb

Arrived promptly, lovely packaged with some great samples for me to tey
Judith, Hull
7th Mar 2016

superb help and delivery on order

After e-mailing them regarding certain products they replied almost straight away and sent me samples of products that I had asked about , hence I placed an order almost immediately after and the delivery was excellent.
Marilyn
5th Mar 2016

Order not as it should be

Disappointed that the promo size of pure c essence was not with order as indicated...
I was so disappointed to hear that your Serum was not included, and I wish we had been told earlier so we could have put this right for you straight away. Further to my e-mail to you, we have sent a box of four retail serums to you by way of apology, so you now have a 40-day course of pure Vitamin C, and I hope very much this resolves this for you. We hate an unhappy customer! Kind Regards, Carole,
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