4.9/5
From 1647 reviews
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Here at Germaine de Capuccini, we pride ourselves on our customer care.

Our customer feedback is collected by Feefo, the world’s most trusted platform for ratings and reviews. See below what our customers have to say about our service or view this on Feefo.com

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Catherine Carter
6th Feb 2019

10/10 Just luv GDC!!!

My products arrived after just a few days since ordering. All beautifully packaged in a classy GDC bag. A few samples were gifted to me which was fantastic, as I always tend to buy the same products. 10/10 on customer care & my skin is glowing and toned thanks to the range of products.
Denise OConnor
4th Feb 2019

Fantastic light face cream

Fast reliable service. Amazing hydra cream for very dry skin. Will be purchasing again.
Trusted Customer
3rd Feb 2019

Great products

Great service love the extra gifts Thankyou.
Trusted Customer
1st Feb 2019
Very quick delivery in beautiful packaging
Trusted Customer
1st Feb 2019

Love this!

Absolutely amazing. They are efficient and ensures I get my stuff on time due to my short stay in London. Always ordering when I am in London. Shoutout to Carole as she’s always the one liasing with me. Thank you!
Trusted Customer
31st Jan 2019

amazing

very good products, love them all.. also very good service
Trusted Customer
31st Jan 2019

Great service

Friendly, efficient and speedy service. The free samples included in the order are fab.
Sarah Dawson
30th Jan 2019

Easy to order.

Easy to order. Also had £5 off for being a new customer. Order dispatched & arrived quickly. Points are added to your account and can be used as money off next order. Also included some free sample sachets.
Trusted Customer
29th Jan 2019

Great Service

Germaine du Capuccini's service was very prompt and supplied exactly as ordered
Daniel Williams
27th Jan 2019

Great product

Efficient service
Trusted Customer
27th Jan 2019
quick service as usual
Salome Ambrose, Sandhurst
25th Jan 2019

Great products!!!

Easy to order online always get some little freebies , great way of trying out the different products in your own home .
Frances Bowley
23rd Jan 2019

Fabulous products

These are the best products I have ever used, with great results
Trusted Customer
23rd Jan 2019
Great as always!!!!!
Lucy Hugo
22nd Jan 2019

Amazing Cream

I am eagerly awaiting my Royal Jelly Facecream to arrive. I have used this for many months now and I will not use anything else!
Jacqueline Doran
22nd Jan 2019
Service excellent as usual. Order accompanied by a selection of free samples, which were gratefully received, thank you.
Trusted Customer
22nd Jan 2019

One of the best companies for customer service

Ordering is so easy, delivery really quick - could not be better!
Samantha Stevens
21st Jan 2019
Quick and easy will be ordering again.
Valerie Pearson
21st Jan 2019

Fab products !!

The service is excellent... only too glad to help when you give them a call, I love the products :O)
Trusted Customer
20th Jan 2019

excellent company

Great products .. feel young and beautiful thanks to these cosmetics. I recommend. Anna K
Trusted Customer
16th Jan 2019
Fantastic
adele willis
15th Jan 2019

Best Facial Products on the market

First time I have purchased from Germaine and would not hesitate to use their service again. Descriptive info on website about their products, prompt delivery service f.o.c. Free samples - love it!
Penny Stanton, WOODBRIDGE
14th Jan 2019

TOP CUSTOMER SERVICE

As always the customer service is always excellent. Queries answered most efficiently.
Alison McGinn
10th Jan 2019

Nice products too expensive to buy without trial products but would conside

Nice products nervous about trying at full price . Trial confirmed all good for my skin .
Many thanks for your feedback. We offer our sample package especially so that you can try a routine for 1 - 2 weeks at the most affordable level - and don't forget, you would get that back if you decide to go on an purchase any product from us. If any of the samples you try are not suitable - we want to know! We have a wide range and there will be alternatives we can send you. It's important we help you get this absolutely right! Just pop me an e-mail at any time carole@totallyuk.com
Trusted Customer
9th Jan 2019
The Best service ever!!!!!!