From 1647 reviews
| 5 | 1528 | ||
| 4 | 75 | ||
| 3 | 15 | ||
| 2 | 10 | ||
| 1 | 19 |
Here at Germaine de Capuccini, we pride ourselves on our customer care.
Our customer feedback is collected by Feefo, the world’s most trusted platform for ratings and reviews. See below what our customers have to say about our service or view this on Feefo.com
Fawzia Nazir
27th Jul 2020
27th Jul 2020
Best skincare range ever
Their knowledge, products and service are amazing. I only wish I had found them sooner.Trusted Customer
26th Jul 2020
26th Jul 2020
Products received quickly with a nice selection of samples to try. A great face cream
DAWN BROWN
23rd Jul 2020
23rd Jul 2020
I was sent the repair night sample and the sample pro 60+ Extra Nourishing Cream
I loved the Pro 60+ Extra Cream. I ordered over the internet and received it in 2 day
It really is worth the money, nearly line free and my skin is so soft
Trusted Customer
21st Jul 2020
21st Jul 2020
Love these products, the cleanser leaves my skin bright and fresh and the night serum is like magic! Highly recommend.
Hi - thanks so much for your great review, we really appreciate you taking the time and letting us know how you get on with the products! Thank you! :)
Trusted Customer
21st Jul 2020
21st Jul 2020
Easy to order arrived very quickly
Kate C, Nottingham
21st Jul 2020
21st Jul 2020
Always fantastic!
Love, love LOVE buying from this company. Gorgeous products, beautifully packaged and delivery is always super fast. Very highly recommended.Trusted Customer
20th Jul 2020
20th Jul 2020
Nothing compares to Germaine ❤️
Always great customer service and the products are absolutely superb when it comes to results and the luxury feel. A little goes a long way!Trusted Customer
18th Jul 2020
18th Jul 2020
Always delights
I love the products, the packaging is beautiful and I love when you pop samples of products that you think I would like into the box. I look forward to my deliveries!Trusted Customer
5th Jul 2020
5th Jul 2020
Great buys
The website is very informative ordering is easy and delivery is very quick the little testers are an absolute treatTrusted Customer
4th Jul 2020
4th Jul 2020
Excellent products your skin feels refreshing
Liudmila Milkova
3rd Jul 2020
3rd Jul 2020
Я поставила оценку 4 только по тому что получила заказ намного позже, я сделала заказ кремов во время начавшейся пондемии и на мой заказ никто не отреагировал, но когда условия пондемии немного ослабли, мне сразу ответили и отправили мой заказ и подарок к заказу! Спасибо!
Trusted Customer
2nd Jul 2020
2nd Jul 2020
5*
5 star service.Trusted Customer
2nd Jul 2020
2nd Jul 2020
Terrific
Great services - products terrific - delivery very goodTrusted Customer
30th Jun 2020
30th Jun 2020
Amazing products
Bought the lip oil for the first time and it feels so good on my lips which are always dry. Also boug the Cc cream which gives a nice tint to the skin with the added bonus of spf tooJanet Johnson
30th Jun 2020
30th Jun 2020
Very good service
Trusted Customer
29th Jun 2020
29th Jun 2020
These creams are amazing, it’s too soon for results, but my skin feels so soft and smooth. Loved the Small gifts they added.
Trusted Customer
28th Jun 2020
28th Jun 2020
Amazing pack!! Loads included and additional samples. I felt so spoilt!!
Trusted Customer
28th Jun 2020
28th Jun 2020
Products are amazing
Really good service from start to finish. Products are easy to find delivery is quickTrusted Customer
26th Jun 2020
26th Jun 2020
Beautiful products
Great company & efficient serviceTrusted Customer
21st Jun 2020
21st Jun 2020
fantastic products, great new solution during COVID - professional skincare at home
Trusted Customer
17th Jun 2020
17th Jun 2020
Brilliant products that suit my skin. Excellent speedy service. Love the little bag of freebies. So nice to try these before ordering.
Janet Heys
16th Jun 2020
16th Jun 2020
Efficient delivery, the skin assessment helped to find correct products
Trusted Customer
15th Jun 2020
15th Jun 2020
Gone down hill recently
Customer service is poor. Take money for items they do not have. Then do not give correct refund.We are always keen to hear when things go well, and equally if they don't. I would correct you and say that you were immediately refunded on the one product we could not serve you with. Your account was re-balanced with Swan Points as you chose to return an order and we did our best to let you know how this was calculated, but unfortunately not to your satisfaction.
Trusted Customer
14th Jun 2020
14th Jun 2020
Brilliant products that make your skin breathe
Always quick delivery when ordered. I love the fact that I get a tutorial email to make sure that I’m using the products correctly. All their products are amazing, after a facial (either with a beautician or myself) my skin feels amazing! I truly believe that these products are helping me to keep youthful!Lorraine Ryder
13th Jun 2020
13th Jun 2020
