From 1614 reviews
| 5 | 1498 | ||
| 4 | 75 | ||
| 3 | 13 | ||
| 2 | 10 | ||
| 1 | 18 |
Here at Germaine de Capuccini, we pride ourselves on our customer care.
Our customer feedback is collected by Feefo, the world’s most trusted platform for ratings and reviews. See below what our customers have to say about our service or view this on Feefo.com
Pauline, suffolk
11th May 2016
11th May 2016
love the products
great serviceNikki, London
11th May 2016
11th May 2016
Faultless service
Always fast delivery and amazing surprise of samples with every order.Trusted Customer
9th May 2016
9th May 2016
I love all the products which I tried so far.
Christine
7th May 2016
7th May 2016
Fast and efficient however a small box containg a pot was but in a large box with little packing and so it rattled around a lot.
Trusted Customer
7th May 2016
7th May 2016
Excellent prompt service
Ordered products on a Friday, arrived Saturday, sooner than expected. Have previously ordered these two products and enjoy their quality on a daily basis.Trusted Customer
6th May 2016
6th May 2016
Excellent
Excellent and fastJohn, Merthyr Tydfil
5th May 2016
5th May 2016
Praise
Excellent fast serviceIrene, Poulton-le-Fylde
5th May 2016
5th May 2016
GOOD CUSTOMER SERVICE
I sent a query and they replied within an hour and I was able to order straight away. The products were delivered in a lovely pouch with a couple of sample included which was very nice.Carol, perthshire
4th May 2016
4th May 2016
Excellen products
Excellent service I'm a regular customer just love their productsHollie, Staffordshire
1st May 2016
1st May 2016
Fantastic customer service
Amazing! Carole provided excellent customer service regarding my order and item arrived the very next day! Superb!Kathryn, Scotland
30th Apr 2016
30th Apr 2016
Excellent
Great service - Due to a prob with iPad I ordered the same item several times. Thanks to Martin Stevens for sorting it out in a competent courteous manner.Mark, Bewdl y
27th Apr 2016
27th Apr 2016
Fantastic products and fantastic service
Fantastic web serviceTrusted Customer
27th Apr 2016
27th Apr 2016
Lovely free sample products with Product that was ordered
Trusted Customer
26th Apr 2016
26th Apr 2016
Very good
Annette
26th Apr 2016
26th Apr 2016
Great
Rapid delivery with freebees!Muzeyyen, London
24th Apr 2016
24th Apr 2016
Excellent
Trusted Customer
23rd Apr 2016
23rd Apr 2016
Na
Thank you for getting back to me, excellent service
Mark, Bewdley
20th Apr 2016
20th Apr 2016
Fantastic find at Alton towers spa
Fantastic products I have fallen in love with this range seriously you will struggle to find betterTrusted Customer
18th Apr 2016
18th Apr 2016
Very efficient service bringing a smile to my face when I saw they'd sent a free gift too!!
I placed an order late in the afternoon and assumed I'd missed the cut off for 'next day delivery'. This was not the case - it arrived the very next day - marvellous. Added to this was a nice surprise of them including some good size samples, f.o.c.. - Everyone likes a free gift.Thank you lovely Angela - we do our best!! Glad it worked!! Carole :)
Daniel
17th Apr 2016
17th Apr 2016
Look forward to my next purchase!
Good prompt service. Only negative is having to sign for the parcel, which meant the delivery company wouldn't leave it my 'safe-place,' so had a bit of hassle getting it delivered to a near-by collection point. Not a real problem though.Thanks for the feedback - Do put on notes your specific delivery instructions and we will ensure next time it is made VERY clear to the courier! Thanks, Carole,
SHARON, Somerset
16th Apr 2016
16th Apr 2016
Perfect
Always excellent serviceTrusted Customer
14th Apr 2016
14th Apr 2016
Efficient service with quality products
Next day delivery appreciated and enjoy the samples sent. In fact this has encouraged me to make new purchases.Anne, Glasgow
10th Apr 2016
10th Apr 2016
would recommend company - excellent customer service and quick delivery.
Deborah, Surbiton, Surrey
8th Apr 2016
8th Apr 2016
Very Happy
After struggling with my skin I had a few facials at a salon who uses these products. I was given s few samples to use at home. My skin responded well and I have used Germaine de Capuccini ever since. I also love the free samples included in my order, which gives me the opportunity to try different products.Dawn
5th Apr 2016
5th Apr 2016
