Feefo Gold Trusted Service 2018

From 216 reviews in the last year

Here at Germaine de Capuccini, we pride ourselves on our customer care.

Our customer feedback is collected by Feefo, the world’s most trusted supplier of ratings and reviews. See below what our customers have to say about our service or view this on Feefo.com
Show reviews for the last WeekMonth
Sarah Dawson
30th Jan 2019

Easy to order.

Easy to order. Also had £5 off for being a new customer. Order dispatched & arrived quickly. Points are added to your account and can be used as money off next order. Also included some free sample sachets.
Trusted Customer
29th Jan 2019

Great Service

Germaine du Capuccini's service was very prompt and supplied exactly as ordered
Daniel Williams
27th Jan 2019

Great product

Efficient service
Trusted Customer
27th Jan 2019
quick service as usual
Salome Ambrose, Sandhurst
25th Jan 2019

Great products!!!

Easy to order online always get some little freebies , great way of trying out the different products in your own home .
Frances Bowley
23rd Jan 2019

Fabulous products

These are the best products I have ever used, with great results
Trusted Customer
23rd Jan 2019
Great as always!!!!!
Lucy Hugo
22nd Jan 2019

Amazing Cream

I am eagerly awaiting my Royal Jelly Facecream to arrive. I have used this for many months now and I will not use anything else!
Jacqueline Doran
22nd Jan 2019
Service excellent as usual. Order accompanied by a selection of free samples, which were gratefully received, thank you.
Trusted Customer
22nd Jan 2019

One of the best companies for customer service

Ordering is so easy, delivery really quick - could not be better!
Samantha Stevens
21st Jan 2019
Quick and easy will be ordering again.
Valerie Pearson
21st Jan 2019

Fab products !!

The service is excellent... only too glad to help when you give them a call, I love the products :O)
Trusted Customer
20th Jan 2019

excellent company

Great products .. feel young and beautiful thanks to these cosmetics. I recommend. Anna K
Trusted Customer
16th Jan 2019
adele willis
15th Jan 2019

Best Facial Products on the market

First time I have purchased from Germaine and would not hesitate to use their service again. Descriptive info on website about their products, prompt delivery service f.o.c. Free samples - love it!
Penny Stanton, WOODBRIDGE
14th Jan 2019


As always the customer service is always excellent. Queries answered most efficiently.
Alison McGinn
10th Jan 2019

Nice products too expensive to buy without trial products but would conside

Nice products nervous about trying at full price . Trial confirmed all good for my skin .
Many thanks for your feedback. We offer our sample package especially so that you can try a routine for 1 - 2 weeks at the most affordable level - and don't forget, you would get that back if you decide to go on an purchase any product from us. If any of the samples you try are not suitable - we want to know! We have a wide range and there will be alternatives we can send you. It's important we help you get this absolutely right! Just pop me an e-mail at any time carole@totallyuk.com
Trusted Customer
9th Jan 2019
The Best service ever!!!!!!
Alexandra Randall
5th Jan 2019


Love Germaine DeCappuccini always happy with the products and the free samples that are sent with any purchase are fab as you can try new products. Always arrive in good time! Thank you!
David Balbert
4th Jan 2019
Your product 'Rescue Feet' been using approximately one week and find very good results, skin nice and soft in the this area and feel much warmer due to the improved circulation with 90% less hard dead skin now with regular morning application all around the foot area. I recommend this Germaine de Capuccini product to everyone with a very dry and flaky skin problem in this area, you will find it amazing with regular use, a gift from the Gods. Thanking you Germaine de Cappuccini, Mr D Balbert CDT
Trusted Customer
4th Jan 2019
Excellent service and excellent products
Trusted Customer
3rd Jan 2019

Simply the best skincare company!

Everything they say is completely spot on! Deliveries are quick and I love the extra samples chosen that are packed with each order.
Trusted Customer
1st Jan 2019

Good to get premium products direct from the producer.

Good: product was delivered quickly, was exactly as described and was supplied directly from Germaine de Capuccini. I would be reluctant to buy premium (high quality and high price) products from an untrusted supplier.
Trusted Customer
31st Dec 2018

will see

i probably would buy again, however at the moment I am trying out the items I bought. if they don't seem to make difference then I would try a different product
Trusted Customer
29th Dec 2018
Great prompt service Brilliant products