From 1614 reviews
5 | 1498 | ||
4 | 75 | ||
3 | 13 | ||
2 | 10 | ||
1 | 18 |
Here at Germaine de Capuccini, we pride ourselves on our customer care.
Our customer feedback is collected by Feefo, the world’s most trusted platform for ratings and reviews. See below what our customers have to say about our service or view this on Feefo.com
Trusted Customer
4th Mar 2016
4th Mar 2016
Above and beyond service
Carol was very helpful and linked up my query to my orderTrusted Customer
3rd Mar 2016
3rd Mar 2016
Very quick delivery. Lots of sample products in the box.
Shannon
2nd Mar 2016
2nd Mar 2016
Lovely product, perfect service
This product is beautiful, arrived very soon after the order and was packaged perfectly! Highly recommended.Fiona, Berkshire
29th Feb 2016
29th Feb 2016
Love ordering off you. Like the fact that you put 'samples' in the box. Makes opening the box more exciting!
Always really good. I was particularly impressed with this recent order. I'd order off the back of a Valentines e-shot offer which provided 15 per off the next order. However, when the package arrived I had extra goodies in the box (other than samples). Someone had 'added' a promo code to my order so I got free facial scrub and make up bag. It was obviously a promotion that was going on at the time which I'd not seen. This impressed me that someone took the time to a 'code' which benefitted me - the customerWhat a lovely comment - thank you - and we think as well there is nothing more exciting than opening a Germaine de Capuccini box and finding a little more than you expected in there!
Trusted Customer
28th Feb 2016
28th Feb 2016
Delivery as always swift
Clare
25th Feb 2016
25th Feb 2016
Would not go anywhere else.
Excellent service. Great advise. Fast delivery. Excellent products.Trusted Customer
25th Feb 2016
25th Feb 2016
Great products like samples also may buy some of the products
Easy to use website very informative and fast delivery with amazing productsThanks so much for the feedback - if you need any help at all in choosing the right skincare products for you, we would be pleased to help, simply e-mail carole@totallyuk.com
Clare
24th Feb 2016
24th Feb 2016
Germaine de Capuccini
Excellent serviceEmma
24th Feb 2016
24th Feb 2016
Love it!
Great help and understanding of my issues, very kind and hopeful. Highly recommended and wish I could buy everything! Added bonus that products are all natural and cruelty free...yay!Hi Emma, Thanks so much!! Would love to know how your skin is with the new Synergyage products??
Trusted Customer
23rd Feb 2016
23rd Feb 2016
Excellent
Very quick and very easyThanks so much - pleased to hear you like the Phytocare Tonic Oil for the body. If you need any help with advice for the right products for your skin type (face products) just pop us through an e-mail and we would be pleased to help! Carole@totallyuk.com
Trusted Customer
22nd Feb 2016
22nd Feb 2016
excellent
Trusted Customer
20th Feb 2016
20th Feb 2016
Quick and sufficient service.
Paige
16th Feb 2016
16th Feb 2016
Great service and super product
Anne, Glasgow
14th Feb 2016
14th Feb 2016
Excellent service and speedy receipt of purchase.
Trusted Customer
13th Feb 2016
13th Feb 2016
Excellent service from start to finish!
Easy to order, clear information and speedy delivery with excellent understanding of where to leave the parcel in event of no one at home!Anam
12th Feb 2016
12th Feb 2016
Excellent service
Excellent service, quick delivery as always- love the little samples I received and the free eye serum and rose hip oil sample- thank youLouise, Bristol
11th Feb 2016
11th Feb 2016
Great service
Excellent service fast and easy. Text messages to let you know time and person delivering goodsJolita
10th Feb 2016
10th Feb 2016
Excellent
Jacqui
5th Feb 2016
5th Feb 2016
Fantastic skincare products
Since using all of these products, my skin feels so refreshed, hydrated and not tired!Trusted Customer
2nd Feb 2016
2nd Feb 2016
Super fast service
Excellent serviceLorraine Henman
2nd Feb 2016
2nd Feb 2016
Product cost
If only your prices were lower, I would buy more products in an instant!Trusted Customer
1st Feb 2016
1st Feb 2016
Very good service. Fast dispatch and delivery!
Trusted Customer
1st Feb 2016
1st Feb 2016
Very good
Trusted Customer
29th Jan 2016
29th Jan 2016
Very fast delivery, great service
Ordered two days ago, already received, thanksTrusted Customer
29th Jan 2016
29th Jan 2016
The products appear to be very good. My skin has calmed down and I'm having less breakouts